Director of Counseling Services

Overview

The Counseling Director provides oversight of the counseling services team and integrated programs according to industry best standards, quality assurance, and the Agency Mission, Vision, and Strategic Plan.

1. Responsible for efficient and effective management of Shelterhouse’s counseling services team and identified, integrated programs; collaborates with housing programs leadership, as required.

2. Directs, supervises, and evaluates work activities of counseling team members.

3. Conducts and administers operating guidelines and fiscal compliance of counseling team programs, including: client assignment, assisting with budgeting, staff expenditure authorizations, establishing client service expectations, and coordinating financial reporting.

4. Measures, analyzes, and acts on client outcomes for all responsible programs.

5. Abides by policies and procedures set forth by the Agency.

6. Provides input to the Director of Client & Community Advocacy concerning counseling and advocacy strategic goal development, implementation, and reporting.

7. Develops programming from a client-centered, trauma-informed, and empowerment perspective.

8. Develops and coaches team members; conducts performance reviews in accordance with Agency procedures.

9. Maintains a specified and agreed upon productivity rate (caseload) in providing advocacy, counseling, education, and support to clients and their families.

10. Attends Agency meetings based on Agency requirements, licensure, and credentialing requirements.

11. Assists in the development of organizational policies and procedures per VAWA/VOCA and HIPAA standards.

12. Maintains confidential, accurate, and timely client records and program documentation.

13. Maintains current and unrestricted licensure in the State of Michigan.

14. Other duties as assigned.

• Strong verbal and written communication
• Strong ability to speak publicly
• Strong organizational skills and attention to detail
• Comfort in conversing with children and adults on healthy, sexually appropriate to age topics
• Advanced knowledge of working with diverse populations including, families and groups
• Knowledge of domestic violence, sexual assault, and trauma dynamics
• Knowledge of program development and outreach
• Ability to lead and direct a team
• Ability to provide crisis intervention
• Ability to think critically, problem solve, and manage multiple priorities
• Effective leadership and conflict resolution skills
• Ability to maintain confidence and protect operations by keeping all information confidential
• Ability to build and maintain positive working relationships with co-workers and volunteers
• Ability to contribute to team effort by accomplishing related tasks, as needed.

This position requires a master’s degree in counseling, psychology, or social work and current full licensure in the State of Michigan. Experience working with individuals, families, and groups and survivors of domestic violence, sexual assault, stalking, and/or trauma. Experience providing supervision to staff, willingness to work a flexible schedule (at least one evening until 8:00PM), valid driver’s license, proof of valid/current auto insurance, and reliable transportation.

Must pass pre-employment and annual screenings and background checks.

Experience working with people in crisis.

• Relate effectively to individuals of diverse backgrounds and experiences
• Adherence to an intersectional approach to working with clients, coworkers, and the community
• Ongoing commitment to keep inclusion at the center of all interactions
• Willingness to work in an empowered leadership model

Shelterhouse is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment including selection, job assignment, compensation, discipline, termination and access to benefits and training. Shelterhouse's employment practices are based on job qualifications without regard to race, sex, religion, age, national origin, color, height, weight, marital status, gender identification or expression, sexual orientation, partisan considerations, or a disability or genetic information.

Shelterhouse is also committed to compliance with all applicable laws regarding nondiscrimination.

Job Type: Full-time

Pay: $66,860.00 - $81,718.00 per year

• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Education:

• Master's (Preferred)

License/Certification:

• Full licensure in the state of michigan (Preferred)