Administrative Assistant; On Site

About The Role

Location:

Saginaw, Michigan (On Site)

You will work as an Administrative Assistant (Administrative Coordinator) at Morley in Saginaw, Michigan, managing inbound and outbound documentation and communications related to vehicle buybacks. This position is not a call center role and does not involve customer interaction.

This position starts at $14 per hour.

• Very thorough meticulous attention to detail while processing important documents
• No automotive experience needed; training provided
• Team support as a resource

• Audit and set up new cases, attaching required documents
• Assemble and mail packets
• File and retrieve archived documents in the center
• Ensure physical files are complete for assigned cases
• Identify, research and resolve any issues with documents
• Understand lemon law requirements regarding titling
• Develop title competency in all 50 states
• Work with state DMV staff and Attorneys General offices on titling
• Become familiar with project operations and workflow processes
• Communicate with teammates
• Meet deadlines throughout the day
• Report on daily activity
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

This is an on-site position in Saginaw, Michigan. Working on site provides opportunities to connect with colleagues, access a free on-site workout facility, and enjoy a friendly, casual corporate environment.

• Organized with ability to meet deadlines
• Positive, self‑starter attitude with solid work ethic, excellent interpersonal skills and strong attention to detail
• Critical thinking skills
• Ability to communicate and work effectively with a team
• Computer navigation and Microsoft Office skills
• Ability to learn new computer programs as needed

• Pass pre‑employment background check and drug screen
• Be able to work on site at the office in Saginaw, Michigan, daily
• High school diploma or equivalent
• One or more years of customer care experience (call center work, retail, restaurant, fast food, hotel, or any role involving customer interaction)
• Work 8 a.m. – 5 p.m. Eastern time Monday to Friday (no nights or weekends)
• Must reliably follow the schedule

• Three or more years of customer care experience

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

• Medical and prescription coverage
• Dental and vision insurance
• Paid time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company‑paid short‑ and long‑term disability insurance

• 24/7 online access to doctors through Teladoc
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)

Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains for our associates and the world‑leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact ta

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