Security Officer

Summary

This position performs routine patrols, writes incident reports, responds to non-emergency and emergency calls throughout the entire campus and as requested by security supervision. Provides security services to ensure a safe environment for staff and visitors.

• (35%)
  * Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol
• (30%)
  * Responds to all calls received from the public, hospital staff, and the security dispatcher
• (15%)
  * Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch.
• (10%)
  * Escorts patients to In Patient Mental Health, or other areas of the facility, as requested by staff (i.e. doctor, nurse).
• (10%)
  * Responds to hospital emergency overhead pages as determined by security dispatch.
• Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel.
• Answers all calls for assistance, received on the security emergency phone line or facilities help line.
• Creates a maintenance work order for all calls received on the facilities help line.
• Enter information from maintenance job logs and work orders into the TMS application.
• Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required.
• Assists with helicopter flight operations Secures and unlocks doors, as prescribed by policies or procedures, or at the direction of the Security Manager and Supervisor.
• Notifies the Security Manager and/or Supervisor via chain of command, for any and all major incidents that occur of facility property.
• Enforces parking policy, as directed.
• Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager Responds to all panic alarms located throughout the facility.
• Responsible for enforcing that all contractors that are working above the ceiling and/or have removed a ceiling tile have a yellow copy of the Above Ceiling Access Permit permit.
• Writes reports as required by policies.
• Follows all departmental and medical center policies and procedures.
• My Michigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.
• An employee may be required to participate in further learning opportunities offered by My Michigan Health.

• Credential: BLS:
  Basic Life Support
  Equivalent
  
  Experience:
  
  Within 3 months of hire or transfer
  Qualification Source: AHA
  Essential: true
• Credential: TEAM ADVANCED:
  Techniques for Effective Aggression Mgt
  Equivalent
  
  Experience:
  
  Within 6 months of hire or transfer (Employees who are in this position on or before 8/1/2024 will have 24 months to complete this certification)
  Qualification Source:
  Essential: true
• Credential: DMVCHECK: DMV Record Check
  Equivalent
  
  Experience:
  
  
  Qualification Source:
  Essential: true
• Credential: CPL:
  Concealed Pistol License
  Equivalent
  
  Experience:
  
  
  Qualification Source:
  Essential: true
• Credential: MCOLES FIREARMS: MI Commission on Law Enforcement Firearms
  Equivalent
  
  Experience:
  
  Required pre-hire and annually after hire.
  Qualification Source:
  Essential: true
• Credential: PPE:
  Pre-Employment Psychological Examination
  Equivalent
  
  Experience:
  
  Pre-hire only.
  Qualification Source:
  Essential: true

• Education: HIGH
  Equivalent
  
  Experience:
  
  
  Education Specialization:
  Essential: true

• EXPERIENCE, TRAINING AND
  
  SKILLS:
  
  Interpersonal skills needed to communicate successfully with individuals and groups.
• Ability to interact with people at all levels to communicate information in a clear and understandable manner.
• PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL
  
  WORKING CONDITIONS:
  
  Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
• Overall vision and hearing is necessary with or without assisted device(s).
• Frequently required to…