Member Experience Advisory Agent

Position: Member Experience Advisory Agent Role
Location: Baie-Comeau

Join Desjardins as a Member Experience Advisory Agent, focusing on enhancing client satisfaction and financial empowerment. This full-time, on-site role is pivotal in delivering personalized support.

You will engage with members and clients, ensuring they feel valued while providing insights on banking products and digital solutions. In this temporary position, addressing client needs promptly will be essential, as you help facilitate smooth transactions and promote Desjardins values. You will also contribute to business development alongside service delivery efforts.

Key Responsibilities:

• Guide clients in using technology for transactions

• Address members’ financial inquiries and concerns

• Promote Desjardins products effectively

• Engage with clients for business growth initiatives

• Maintain compliance and security while handling transactions

Requirements:

• High school diploma required

• Minimum of two years’ relevant experience

• Required fluency in French

• Excellent communication and customer service skills

• Commitment to promoting equity and inclusion

Support member experiences at Desjardins by providing tailored banking solutions and expert advice.
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