Security Supervisor

Position Summary

Under direct supervision of the Security Operations Manager, responsible for the protection, safeguarding and security of the Casino’s assets, personnel, customers, and all visitors during their assigned shift.

Note:

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

• Responsible for the Security and Safety operations during the entire shift.
• Responsible for the daily supervision of Lead Security Officers, Security Officers, and Bike Patrol Officers on a shift.
• Responsible for the protection of Tohono O’odham Gaming Enterprise assets.
• Responsible for directing subordinates and completing performance reviews.
• Applies fair and consistent supervision.
• Assists in hiring, termination, and disciplinary actions.
• Plans and administers work schedules and assignments for direct reports.
• Assist with the planning and budget preparation for the department.
• Monitors the performance of direct reports, ensuring adherence to all TOGE and departmental policies and procedures.
• Responsible for reviewing and editing incident reports prepared by subordinates for completeness and accuracy.
• Interacts and assists Manager on Duty, Slot Manager, Supervisors and Casino personnel as necessary to provide adequate security protection.
• Submits written reports of any breach of laws, regulations, policies and procedures to Security Department Management.
• Cooperates with Law Enforcement Agencies in apprehending anyone involved in criminal activity.
• Investigates all reports of accident and injury at the Casino and makes findings known to the Security Operations Manager.
• Enforces policy and procedures, rules, and regulations and Gaming Compact requirements.
• Patrols the Casino premises to ensure the safety of customers and employees.
• Maintains an accurate inventory of all radios and other equipment used by Security personnel.
• Responds to emergency incidents and takes actions as necessary.
• Responds to internal security alarms and takes action as necessary.
• Provides for and/or schedules additional security as needed.
• Takes required enforcement action for violations of Tribal, County and State laws and if warranted, may call local authorities for assistance.
• Assists in training of department staff and developing and implementing standard operating procedure manual for department.
• Ensures radio and keys are operating properly.
• Prepares reports and correspondence as required.
• Ensures department’s daily records are accurately maintained.
• Provides first aid/CPR until advanced care arrives.
• Maintains logs on key holders, radios and other inventory.
• May become an EMT if they are selected and meet the Casino certification requirements.
• Maintains good communication with co-workers and a positive and professional work environment.
• Contributes to a team effort and accomplishes related results as required.
• Performs outstanding internal/external guest service by interacting and assisting guests and co-workers.
• Performs other duties as required.

• High School diploma or GED plus three (3) years of experience in law enforcement, security or surveillance; one (1) of the three (3) years must have been in a supervisory or lead officer capacity. Experience in the gaming industry preferred.
• Must be 18 years of age or older. No felony, theft, or stealing convictions.
• Must be able to pass a pre-employment drug/alcohol screening, background investigation, obtain and maintain gaming license; and to include the following.

• Knowledge of safety operations and procedures, safety methods and practices, and public/customer service skills in a Casino environment.
• Knowledge of applicable state, county, local laws, regulations, and requirements.
• Knowledge of basic computer and keyboarding skills.
• Ability to establish and maintain effective working relationships with staff.
• Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people.
• Ability to communicate effectively in the English language, both…