Front Office Assistant

Job Details

Job Location:

Saint Albans, VT 05478

Position Type:
Full Time

Salary Range: $18.00 - $20.00 Hourly

Northwestern Counseling & Support Services is seeking a Front Office Assistant to join our team! The ideal candidate would be able to work a flexible schedule between the hours of 7:30am - 5pm Monday and Friday, and 7:30am - 7pm Tuesday, Wednesday, Thursday.

• Greeting clients
• Managing a multi-line phone system
• Navigating the electronic medical records & automated scheduling software
• Maintaining multiple priorities in a fast-paced environment
• Maintaining strict client and operational confidentiality

• Proficiency in the use of modern technology
• Reception/customer service experience
• Health care administration/medical records management experience
• High School Diploma or equivalent
• Ability to work independently and with a variety of personalities
• Positive attitude
• Strong oral and written communication skills

Candidates who are solution-focused, detail-oriented, self-motivated, and have a desire for continuous learning will be considered.

• Comprehensive benefits package including medical and dental coverage
• Employer-matched retirement plan
• Educational support
• $5,000 student loan forgiveness after completing a 6-month introductory period (if qualified)
• Recognized as a 2025 Best Places to Work in Vermont

EOE

Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.

Qualifications:

High School Diploma or equivalent with or without experience.