Sales Consultant

JOIN A TEAM THAT LOVES WHAT THEY DO

At Haddad Subaru of St. Albans, we are more than just a dealership. We are a team that believes in treating customers the right way through honesty, transparency, and exceptional service. We take pride in supporting our community, helping people find the perfect vehicle, and creating an atmosphere where both our customers and employees enjoy coming to work.

As a Sales Consultant, you will sell and lease new and used vehicles while achieving dealership sales volume and customer satisfaction standards.

We offer a fun and supportive workplace, a modern facility, an outstanding lineup of vehicles, hourly pay plus performance bonuses, and a team that celebrates success together.

• Health Insurance
• Dental Insurance
• 401(k) program
• PTO
• Sick leave

• Sells and delivers a minimum number of vehicles per month
• Greets each customer promptly upon arrival at dealership.
• Stays informed of current vehicle inventory and location.
• Is familiar with the appraisal process and sells the appraisal.
• Attends sales meetings and special events as scheduled.
• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by sales manager.
• Keeps up-to-date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values, and is able to explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Schedules first service appointment.
• Follows up on all post delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
• Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance.
• Other tasks as assigned.

• Participates in community activities with product knowledge and informational sessions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communication is extremely important in a sales department as it contributes to team- building with service and the…