Integration Specialist

Build Integrations. Solve Problems. Make an Impact!

Full time onsite position - St Albans

At Higher Ed Partners (HEP UK), we partner with universities to expand access to high-quality, flexible, and affordable postgraduate education. Using smart technology and strong collaboration, we help universities scale online programmes that truly change lives.

We’re looking for an Integration Specialist to join our Technology team and ensure our systems and partner platforms work seamlessly together. This is a hands-on, high-impact role perfect for someone early in their integration or systems career who loves problem-solving and wants to make a real difference.

As an Integration Specialist, you will:

Support & Manage Integrations

• Set up, monitor, and maintain integrations between HEP systems (CRM, LMS) and partner university platforms
• Troubleshoot issues, validate data accuracy, and perform manual updates when needed
• Log, track, and escalate integration incidents

Document & Improve Processes

• Document business processes, data flows, and integration points
• Prepare basic technical documentation and data mapping
• Analyse issues with senior colleagues and propose process improvements

Collaborate with Partners & Vendors

• Support integration workshops and meetings, capturing actions and outcomes
• Liaise with external development partners to track tasks and progress
• Communicate clearly with internal stakeholders about integration updates and issues

Ensure Data Quality & Reporting

• Validate and cleanse data using Excel, SQL, or other tools
• Assist with dashboards and reports on data integrity and system synchronisation
• Monitor scheduled data loads and background jobs

Maintain Security & Compliance

• Follow internal data security policies and best practices
• Comply with UK GDPR and partner data agreements
• Ensure all integration changes are properly documented and approved

Essential

• 1–3 years’ experience supporting data, systems, or integrations
• Experience with Salesforce, Microsoft Dynamics, or LMS platforms
• Hands-on experience with data validation, cleaning, and reporting
• Familiarity with databases (SQL, Access, or similar)
• Basic understanding of APIs, ETL processes, and data formats (JSON, CSV, XML)
• Exposure to CRM or LMS platforms (Salesforce, Microsoft Dynamics, Moodle, Canvas, Blackboard, etc.)
• Exposure to integration tools such as Boomi, Mule Soft, or similar
• Advanced Excel skills (pivot tables, formulas, data validation)
• Ability to document processes and track issues effectively
• Strong analytical thinking, problem-solving, and attention to detail
• Excellent communication skills and a collaborative mindset
• Proactive, organised, and able to manage multiple tasks

Desirable

• Degree or diploma in Computer Science, Information Systems, or related field
• Foundational SQL and/or Python skills
• Experience in higher education or technology-driven environments

At HEP, you’ll:

• Work with leading universities and make a meaningful contribution to education

• Gain hands-on experience with enterprise systems and integrations

• Be part of a collaborative, supportive tech team

• Develop your skills and grow your career in a values-driven organisation

Our Values: Integrity | Innovation | Results | Teamwork

• Competitive Salary – £60,000

• Leave – 20 days annual leave rising with tenure + bank holidays

• Wellbeing Support – Employee assistance programme, flu jabs, wellbeing resources

• Career Growth – Personal development, training, and mentorship opportunities

• Financial Security – 6% employer pension contribution

• Perks & Discounts – Retail and lifestyle discounts

• Referral Rewards – Refer-a-friend scheme (T&Cs apply)

This is your chance to learn, grow, and make an impact in a mission-driven organisation that values innovation, collaboration, and results. If you enjoy problem-solving, working with data, and being part of a supportive, high-performing team, HEP is the place to take your career to the next level

Apply now and help us transform education

HEP is a Disability Confident and equal opportunity employer. HEP evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

1–3 years’ experience supporting data, systems, or integrations Basic understanding of system integrations, APIs, and data formats (e.g. JSON, CSV, XML) Strong attention to detail and analytical skills