Regional Financial Operations Assistant

Description The Regional Financial Operations Assistant reports directly to the Regional Manager, with a dotted line to Corporate Finance / Collections. Where field and corporate priorities conflict on a given account, timely and accurate collection of validated receivables takes precedence; genuine service or relationship exceptions are escalated to the Regional Manager with a recommendation rather than resolved unilaterally. Clarity on this point is intentional — it defines how the role balances customer goodwill against clean revenue capture.

Description The Regional Financial Operations Assistant reports directly to the Regional Manager, with a dotted line to Corporate Finance / Collections. Where field and corporate priorities conflict on a given account, timely and accurate collection of validated receivables takes precedence; genuine service or relationship exceptions are escalated to the Regional Manager with a recommendation rather than resolved unilaterally. Clarity on this point is intentional — it defines how the role balances customer goodwill against clean revenue capture.

• Bridge the gap:
  Serve as the primary point of contact between field branches and corporate billing and collections.
• Research variances:
  Analyze billing discrepancies and payment variances between corporate accounts receivable and customer payments.
• Investigate field work:
  Review work orders, job logs, and regional data to verify accuracy against corporate invoices.
• Resolve disputes:
  Manage disputes to correct payment errors and ensure the company is paid accurately for completed work.
• Support management:
  Relieve Regional and Branch Managers of collections administration, keeping them informed with concise updates.
• Improve processes:
  Identify recurring collection errors and partner with corporate to streamline the regional invoicing pipeline.

• Experience:
  
  2–4 years in bookkeeping, billing, accounts receivable, or operational administration. Construction or field-services AR strongly preferred.
• Industry knowledge (preferred):
  Familiarity with construction billing concepts — AIA G702/G703 progress billing, retainage, lien waivers, and Florida Notice to Owner / lien statutes.
• Analytical skills:
  Strong facility with numbers, data reconciliation, and investigating financial discrepancies.
• Communication:
  Excellent written and verbal skills to work effectively with both field crews and corporate staff.
• Problem-solving:
  Works independently, attends to detail, and pieces together why numbers do not match.
• Tech savvy:
  Proficient in Microsoft Excel (VLOOKUPs, pivot tables) and standard corporate ERP or billing software; construction accounting systems (e.g., Sage 300 / 100, Sage Intacct) a plus.