Automotive Lead Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to serve society with superior quality.

The Lead Technician position requires experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.

$22.90 - $42.36 (flat‑rate pay model). Rates reflect average productivity by region.

• Diagnose and repair to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
• Explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment (tests and registration fees are paid for by the company; a bonus is awarded for each test passed).

• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state, and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing, and math skills.

• Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• Five years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a vocational‑technical school program.
• A.S.E. certification in at least three of A1–A8 (L1 can be one of the three – brake and steering & suspension A.S.E.s preferred).

• Medical, dental, and vision – starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.
• Professional development resources.
• Community involvement and CSR activities.
• Collaboration and teamwork culture.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.