Customer Service Representative; CSR St Augustine, FL
Job in
Saint Augustine, St. Johns County, Florida, 32080, USA
Listed on 2026-06-02
Listing for:
Lee & Cates Glass, Inc.
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Training & development
As a Customer Service Representative (CSR) you will be the primary customer contact for the sale and service of residential glass products and services. You will work closely scheduling and quoting the glass installation trade by working with our experience glass installation technicians.
Primary Role of a Customer Service Representative
- Representative of Lee & Cates Glass – “front-line” contact with the customer.
- Provide knowledgeable information on our products and services to our customers.
- Order entry of work orders, purchase orders, and invoices.
- Quote follow-up.
- Scheduling of jobs.
- Collections.
- Problem-resolution.
- Salesperson
EXPERT SERVICE. DECADES OF EXPERIENCE.
Lee and Cates Glass, Inc. is one of the largest independent glass companies in the southeast corner of the United States. We believe that well-trained, professional employees are our most valuable business assets. We are committed to exceeding our customers’ expectations, and we are dedicated to building long-term relationships with those we serve.
Below is a summary of the type of work we perform each day.
Custom Shower and Tub Enclosures
Storefronts and Commercial Contract Glazing
Insulated Glass replacement for Commercial and Residential windows
Commercial Glass Services
Mirrors
Plate Glass
Patio Doors
Full-time (not remote), benefit plans available, Paid vacation and holidays, 401k and match (after 1 year)
Pay based on experience
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