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Customer Access & Resources Specialist
Job in
Saint Augustine, St. Johns County, Florida, 32095, USA
Listed on 2026-07-16
Listing for:
Software Technology, Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Software Technology, Inc. in Saint Augustine, Florida is seeking a customer service professional to assess customers' needs, explain eligibility requirements, and connect clients with appropriate programs and community resources.
The role involves timely documentation of records, assisting with online or paper applications, guiding customers through My ACCESS Accounts, escalating complaints when needed, and maintaining accurate logs and clear communication with internal and external partners.
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