Front Office

General Overview Dental Front Office Coordinator

Alexander Dental | St. Augustine, FL

Alexander Dental is seeking an experienced Dental Front Office Coordinator to join our busy, patient-focused practice. If you're passionate about helping patients improve their oral health and enjoy being a key part of a collaborative dental team, we'd love to meet you.

We're looking for a highly organized professional who can confidently coordinate VA benefits, manage patient flow, insurance coordination, accounts receivable, and front office operations while creating an exceptional experience for every patient, every visit.

• $20-$25 per hour
  , based on experience
• Monthly bonus opportunities
• 401(k) with company match
• Paid time off and paid holidays
• Medical, vision, life, and disability insurance
• Wellness programs
• Benefits and perks for you, your family, and even your pets

• Monday: 7:00 AM - 5:00 PM
• Tuesday: 8:25 AM - 6:00 PM
• Wednesday: 8:25 AM - 6:00 PM
• Thursday: 8:25 AM - 6:00 PM
• Friday: 7:00 AM - 5:00 PM
• Rotating Saturday: 7:20 AM - 2:00 PM
  • When scheduled on Saturday, you'll enjoy Thursday off that week

At Alexander Dental, you'll work alongside a supportive team that is committed to providing exceptional patient care. We believe in investing in our employees, celebrating success, and creating an environment where team members can grow professionally while making a meaningful difference in patients' lives.

• Coordinate and manage VA patient benefits and authorizations
• Maintain and track key office metrics using Excel spreadsheets
• Assist with accounts receivable (AR) and patient balances
• Participate in a rotating check-outand front office
• Verify insurance benefits and explain financial responsibilities
• Schedule appointments and maintain productive provider schedules
• Answer phones, greet patients, and provide outstanding customer service
• Support a positive, team-oriented office culture

• Previous dental front office experience required
• Experience with VA insurance coordination preferred
• Strong understanding of dental insurance, coding, AR, ADA codes, and patient financing
• Comfortable using Excel and tracking reports
• Excellent communication and organizational skills
• Positive attitude with the ability to thrive in a fast-paced environment

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.