Camera Operations Manager

Camera Operations Manager

Surfline St. Augustine, Florida, United States

Millions of people around the world depend on Surfline’s products to enrich their experiences in and around the ocean. Since 1985, our company has connected people with the ocean. Starting with surfers and expanding to offshore cruisers, anglers and a myriad of other ocean enthusiasts, we’ve made it our mission to deliver peak maritime experiences. We provide those who work and play in the ocean with all the advanced tools, personalized insights and immersive content to make their lives better -- supplying them with the information they need to make smarter decisions, seek out new experiences and gain valuable knowledge.

We are dedicated to bringing people together across the globe, and we champion and encourage those who bring different perspectives, ideas, and creativity. At Surfline, we recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, gender identity, gender expression, age, veteran status, and any other protected status.

Surfline operates one of the world's largest coastal camera networks, delivering real-time surf intelligence to millions of users daily. As Camera Operations Manager for the Southeast US, you will own the growth and reliability of our camera and weather station infrastructure across one of the fastest-expanding regions in our network.

The Southeast is a demanding place to run coastal infrastructure. Heat, humidity and salt air work against every piece of hardware we deploy, summer storms and lightning take sites offline without warning, and hurricane season can put an entire coastline out tallation quality and speed of recovery directly determine uptime and the experience of every surfer checking their local break.

This role is weighted toward expansion. Your primary measure is new cameras delivered and live, and the biggest lever you have is other people: you will build and direct the contractor network that carries out the physical work, stepping into the field yourself for the complex, high-priority or time-sensitive jobs. Alongside that you will own the reliability of your region, which matters most between June and November.

Under Surfline's "Work from Anywhere" policy, this role can be based anywhere on the Florida coast, ideally within reach of Central Florida, with travel required from time to time.

• Own regional expansion performance: new camera installations delivered, live and generating value, consistently month to month rather than in bursts
• Build, grow and direct a contractor network across the Southeast, from sourcing and vetting through onboarding, briefing and quality control
• Provide technical direction and quality control across all installation and maintenance work, ensuring strong execution without rework
• Scope sites properly before anyone travels: power, connectivity options, mounting, line of sight, host access and permissions
• Prepare and configure hardware ahead of every install, including cameras, routers, edge devices and off-grid solar where a site has no mains power
• Step into the field yourself for complex, high-priority or time-sensitive installations and repairs, demonstrating your expertise throughout
• Serve as the primary technical authority for camera and weather station systems in your region
• Perform advanced troubleshooting across networking, ISP connectivity, power systems and line-of-sight challenges
• Support remote diagnostics and respond to service issues with urgency to minimise downtime
• Lead hurricane season readiness and recovery across the region: preparation, damage assessment and getting cameras back online quickly
• Own the accuracy of the data…