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Patient Services Coordinator

Job in Saint Augustine, St. Johns County, Florida, 32095, USA
Listing for: PT Solutions Physical Therapy
Full Time position
Listed on 2026-06-17
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 18 - 19 USD Hourly USD 18.00 19.00 HOUR
Job Description & How to Apply Below

Why Join PT Solutions?

At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician‑foundered, mission‑driven community dedicated to expanding access to life‑changing care.

As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.

Clinic Address

1000 S Plantation Islnd Dr, Suite 2B, St Augustine, Florida 32080, United States

Benefits
  • Competitive compensation with ability to earn performance‑based incentives
  • Professional development through strategic internal platforms
  • Opportunity for career progression with a nationwide physical therapy practice
  • Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
  • Reimbursement for endurance race entry fees
Responsibilities
  • Reconcile patient payments and units billed while following HIPAA guidelines
  • Follow appropriate processes for insurance verification and/or benefits management
  • Obtain authorization and/or prior authorization
  • Over‑the‑counter collections and reconcile all charges weekly and monthly
  • Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications
  • At minimum, a high school diploma or GED (submission of diploma required)
  • 1–2 years of customer service experience (healthcare preferred)
Schedule
  • Full time: availability within 7:00 a.m.–7:00 p.m., Monday–Friday
Compensation

Pay range: $18–19 /hr (any posted pay range considers multiple compensation factors including background, experience, and work location while also allowing for salary growth within the position)

Equal Opportunity

We are an equal opportunity employer and welcome all qualified candidates to apply.

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