Front Office Receptionist​/Certified Medical Assistant

What you will do as a Front office Medical Assistant:

The Front office Medical Assistant will provide excellent customer service in the behavioral health care environment assisting adults and/or families accessing services. This is a dual role of Front Office patient care specialist (majority) and a CMA (when needed). We are looking for a flexible motivated candidate with a 'can-do' attitude
. Experience in a medical office and an active CMA are required.

This is a full-time position at 40 hours weekly and includes the following responsibilities:

• Performing administrative tasks that require knowledge of medical terminology and processes
• Heavy Phone Traffic
• Setting and confirming appointments for patients
• Inputting data into EHR for health record accurately
• Helping patients fill out medical history forms
• Updating medical records and managing record management for the practice
• Answering phones by the second ring-Greeting clients as the arrive
• Performing professional, kind, and caring customer service
• Consistently upbeat and helpful to clients and staff
• Centralized Scheduling, backfill cancelled appointments
• Collect co-pays, payments both credit card and cash
• Able to follow established procedures.
• Required to work some early evening hours
• Be able to cover multiple locations when needed (Bunnell to Palencia)
• Conduct drug screens at office
• Performing Medical Assistant Tasks (Vitals, etc)

MINIMUM QUALIFICATIONS

• CMA or RMA (required)
• Experience in a medical office (scheduling, billing, customer service and phones)-Required
• Dependability - Required
• Motivated, organized, and compassionate
• Able to multi-task
• Dependable
• Computer experience and EMR experience required
• Current valid driver’s license in the State of Florida
• Level 2 background screen and a negative drug screen []
• Professional References
• Must have reliable transportation to our St. Augustine Campus and/or Bunnell Campuses.

Come join our team at EPIC Behavioral Healthcare located in St. Johns and Flagler Counties in NE Florida! At EPIC, we are dedicated to expanding substance use and mental health services to improve our communities’ access to industry-leading behavioral health care. We are growing our company to meet that need and seeking individuals to help us. Our system of care includes outpatient substance use and mental health treatment, inpatient and community recovery support services, and prevention and wellness programs.

Our promise to our team is to offer competitive compensation, generous paid time off, 9 paid holidays, medical, dental and vision insurance, 403(b) retirement plan with company match, company-paid short‑term disability and life insurance, and employee‑centric activities.

EPIC is an Equal Opportunity Employer. Help us to meet our mission to strengthen our community by providing person‑centered care to individuals and families impacted by substance use and mental health disorders and other behaviors through a comprehensive system of Education, Prevention,
ntervention,
and Counseling

EPIC Behavioral Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This employer participates in E‑Verify.

Drug Free Workplace

Job Type: Full‑time

Pay: $18.00 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Medical receptionist: 1 year (Required)
• Behavioral Health office: 1 year (Required)

License/Certification:

• CMA or RMA (Required)

Work Location:

In person