Patient Access Representative II, ED Nights, Baptist Silverleaf
Listed on 2026-07-31
-
Healthcare
Healthcare Administration, Medical Receptionist
Baptist Silverleaf is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a Fulltime Nights opportunity, Thursday - Saturday 6:45 pm - 7:15 am.
Patient Access Representative II,Job Responsibilities:
Registers patients accurately and efficiently
Utilization of multiple systems and interfaces
Cross-Trained in order to work in multiple patient access areas
Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintains a professional relationship with all clinical and non-clinical team members
Able to articulate compliance documentation and ensure completion of required patient consent forms
Maintains patient privacy in accordance with HIPAA guidelines
Experience Requirements:1-2 years Customer Service Experience Required
1-2 years Healthcare experience Preferred
1-2 years Insurance experience Preferred
Education & Credential Requirements:High School Diploma Required
High School
- Insurance Experience
- Customer Service Experience
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to theannual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).