HRIS Specialist

Main

Duties & Responsibilities

Primary Job Role

Work Location:
This position is fully in-office and is not eligible for remote or hybrid work.

Administer and optimize UKG Pro, iCIMS, LMS, and other HR technology platforms to support HR, Talent Acquisition, Learning, and business operations.

Develop and analyze HR metrics, dashboards, and reports to provide actionable workforce insights for leadership.

Manage system security, workflows, role-based access, integrations, and employee/manager self‑service functionality.

Partner with HR, Payroll, IT, and business leaders to troubleshoot issues, improve processes, and enhance system performance.

Lead HRIS projects, including system implementations, upgrades, testing, and process automation initiatives.

Facilitate requirements gathering, process reviews, and solution design to support organizational goals and continuous improvement.

Develop and deliver end‑user training, documentation, and change management initiatives to drive adoption and effectiveness.

Monitor industry trends and recommend technology enhancements that improve efficiency, compliance, and the employee experience.

Perform other duties and special projects as assigned.

Essential Job Competencies

Safety
: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.

Job Specific Skills
:
Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.

Communication
:
Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.

Interpersonal Skill
:
Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalates critical issues when unsuccessful in gaining support.

Information Gathering
:
Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.

Analytical
:
Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option.

Planning and Organizing
:
Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.

Customer Oriented
:
Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.

Adaptability
:
Adapts to changing business needs,…