Lead Transitions Specialist

Supervisor – non-exempt

Primary responsibilities include, but are not limited to the opportunity to train and supervise team members; develop and mentor the team through flawless planning and execution of tasks assigned on a per project basis; monitor and reinforce company guidelines, policies, and procedures and; ensure safety of team, client, and property.

• Create a welcoming and warm work environment, demonstrate a drive for results and going above and beyond in service of the client with minimal supervision
• Ensure all tools and supplies are properly maintained and reach each job site
• Lead the team in the execution of tasks needed to complete the project with the allocated labor hours
• Report all incidents and/or accidents to management in a timely manner
• Communicate updates to clients and management as requested
• Handle any immediate employee concerns or disciplinary needs per Company policy
• Notify and assist management with any ongoing or major employee issues or disciplinary action
• Ensure team member hours are reported to management for payroll in a timely manner
• Other responsibilities as needed

Job Title: Transition Team Lead

Job Category: Supervisor – non-exempt

Primary responsibilities include, but are not limited to the opportunity to train and supervise team members; develop and mentor the team through flawless planning and execution of tasks assigned on a per project basis; monitor and reinforce company guidelines, policies, and procedures and; ensure safety of team, client, and property.

• Create a welcoming and warm work environment, demonstrate a drive for results and going above and beyond in service of the client with minimal supervision
• Ensure all tools and supplies are properly maintained and reach each job site
• Lead the team in the execution of tasks needed to complete the project with the allocated labor hours
• Report all incidents and/or accidents to management in a timely manner
• Monitor/reinforce safety procedures
• Communicate updates to clients and management as requested
• Handle any immediate employee concerns or disciplinary needs per Company policy
• Notify and assist management with any ongoing or major employee issues or disciplinary action
• Ensure team member hours are reported to management for payroll in a timely manner
• Other responsibilities as needed

• High School diploma or equivalent training required
• Minimum of one-year supervisory experience preferred
• Ability to lead and manage a team in a fast-paced and unique work environment
• Excellent problem solving and decision-making skills
• Outstanding customer service, organizational, written, verbal and communication skills are requirements of this role
• Working knowledge of Microsoft Windows, including Word, Excel and Power Point

• Frequent lifting of up to 30lbs, moving, climbing occasionally, transporting, placing and removing household items for staging, liquidation, donation and resettling
• Walking and/or standing in varying weather environments
• Frequent walking up and down stairs, possibly while carrying up to 30lbs

Focused on leading the work activity at a job site and responsible for meeting assigned labor hours, as well as overall safety of employees, client, and job site. This list is does not reflect every single task that may need to be completed for a successful project:

• Communicate to the team: describe the client, needs, goals of job to team, how are we pricing if Estate Sale, any safety precautions to be aware of, etc.
• Responsible for labor hours
• Safety of client, team, and property
• Ensure there is a clean bathroom for team; assign via rotation
• May need to pick supplies up from storage; ensure team has necessary tool kits
• Ensure tool kits are restocked and/or assist management in keeping kits stocked
• Work with management to ensure all materials arrive on jobsite

• Sort & organize, merchandise & price contents of house
• Inside Signage
• Cleaning - vacuum, garage swept, etc.
• Master list of mass pricing for Cashier
• Any special notes for Cashier
• Aprons stocked and ready for…