Veterinary Receptionist - Southeast Veterinary Hospital

Welcome to Southeast Veterinary Hospital in historic St. Augustine, FL. Since 2015, we have established ourselves as a comprehensive, boutique‑style practice committed to providing high quality veterinary care where we truly treat your pets like our own. The community recognizes this dedication, giving us an outstanding 4.9‑star Google rating and solidifying our reputation as a trusted local partner. We offer a full spectrum of small animal medicine, including wellness, surgery, and emergency care.

We invite you to join our growing team and begin doing your best work in a practice that values clinical excellence and client service.

As a valued teammate at Southeast Veterinary Hospital, you will join a supportive, family‑owned environment where your professional input is respected. We prioritize pathways for career growth and understand that practicing high‑quality medicine requires consistent support. Our organization is committed to helping all teammates achieve their career goals, whether that means engaging in dedicated mentorship, taking advantage of continuing education opportunities, or advancing into a leadership role.

We provide the resources and collaborative culture necessary for you to succeed.

Our mission is to deliver exceptional, full‑service care across all stages of small animal health. Your clinical schedule will be stimulating and rewarding, ranging from advanced diagnostic testing and preventative pet wellness to surgical procedures and urgent care. We believe that being a boutique‑style facility allows us to maintain a strong focus on personalized care, ensuring patients receive dedicated attention and consistent adherence to the highest standards of medical practice.

When you are not providing advanced medical care, you can explore the walkable downtown historic district, enjoy local dining, or relax by the Atlantic Ocean. St. Augustine provides an incredible backdrop for both professional growth and personal fulfillment.

• Be the Director of First Impressions:
  You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your…