Lead Veterinary Assistant

Welcome to Southeast Veterinary Hospital in historic St. Augustine, FL. Since 2015, we have established ourselves as a comprehensive, boutique-style practice committed to providing high quality veterinary care where we truly treat your pets like our own. The community recognizes this dedication, giving us an outstanding 4.9-star Google rating and solidifying our reputation as a trusted local partner. We offer a full spectrum of small animal medicine, including wellness, surgery, and emergency care.

We invite you to join our growing team and begin doing your best work in a practice that values clinical excellence and client service.

As a valued teammate at Southeast Veterinary Hospital, you will be joining a supportive, family-owned environment where your professional input is respected. We prioritize pathways for career growth and understand that practicing high-quality medicine requires consistent support. Our organization is committed to helping all teammates achieve their career goals, whether that means engaging in dedicated mentorship, taking advantage of continuing education opportunities, or advancing into a leadership role.

We provide the resources and collaborative culture necessary for you to succeed.

Our mission is to deliver exceptional, full-service care across all stages of small animal health. Your clinical schedule will be stimulating and rewarding, ranging from advanced diagnostic testing and preventative pet wellness to surgical procedures and urgent care. We believe that being a boutique-style facility allows us to maintain a strong focus on personalized care, ensuring patients receive dedicated attention and consistent adherence to the highest standards of medical practice.

We are committed to remaining a trusted clinic for all the advanced care needs of the St. Augustine community.

Imagine living and working in St. Augustine, the oldest continually inhabited European-established settlement in the continental United States. This historic Florida city offers a unique and desirable coastal lifestyle, mixing pristine beaches and outdoor recreational opportunities with a rich, vibrant culture. When you are not providing advanced medical care, you can explore the walkable downtown historic district, enjoy local dining, or relax by the Atlantic Ocean.

St. Augustine provides an incredible backdrop for both professional growth and personal fulfillment.

Job Description

As a Lead Veterinary Assistant, you are a pivotal leader on the medical support team, ensuring the highest standards of patient care and hospital operations. You will serve as the primary point of contact for medical support staff, guiding workflows, modeling our values, and fostering a collaborative and supportive culture. You are the bridge between hospital leadership and the team, helping to implement protocols and mentor the next generation of veterinary professionals.

• Leading the Shift: You will act as a shift leader, coordinating workflow, assigning tasks, and ensuring optimal staff coverage to keep the hospital running smoothly.
• Mentoring the Team: You'll mentor and support veterinary technicians and assistants, providing guidance, onboarding support, and opportunities for development.
• Driving Improvements: You will identify gaps or inefficiencies in workflows and partner with the hospital manager to recommend and implement solutions.
• Supporting Patient Care: You'll support veterinarians in providing patient care, maintaining accurate medical records, and upholding infection control standards.
• Enhancing Client
  
  Experience:
  
  You will provide exceptional client support, from scheduling and check-ins to explaining discharge instructions and estimates.
• Maintaining Standards: You will ensure the hospital remains clean, organized, and safe, upholding all protocols and equipment maintenance standards.

• High school diploma or equivalent.
• Strong ability to lead by example, motivate others, and maintain composure in high-pressure situations.
• Proficiency in veterinary…