Client Services Representative

Love animals and people? Join a fast-paced, compassionate veterinary team!

St. John’s Veterinary Hospital is hiring a full-time Veterinary Receptionist for our busy 4.5-doctor small animal and exotics practice. If you’re organized, friendly, and thrive in a dynamic environment, this could be the perfect fit.

• Be the welcoming face and voice of the hospital
• Answer phones and schedule appointments efficiently
• Provide outstanding client service in person and over the phone
• Process payments and manage daily transactions
• Keep records organized
• Assist with patient flow and occasional hands-on care
• Support communication between clients and medical staff
• Help maintain a clean, professional environment

• Strong communication and multitasking skills
• Professional, positive, and team-oriented attitude
• Comfortable with computers (Avimark a plus)
• Veterinary experience preferred, but willing to train the right candidate

• 8–10 hour day shifts
• Monday–Friday + rotating Saturdays (4–5 hours)
• No late nights or emergency hours

• Competitive pay
• 401(k) + matching
• Health, dental & vision insurance
• Paid time off + parental leave
• Employee discounts
• And more!

Pre-employment drug screening required.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life.

Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose:

Give pets and the people who love them more quality years together

Mission:
Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values:
Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

• medical
• dental
• vision
• 401k with employer match
• paid time off (including sick time)

The team can provide more information about compensation and benefits for your specific location during the process.

For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.