Server, Server​/Wait Staff

Description

Our servers are responsible for the front line of a guest’s experience. Our service teams have a passion for all aspects of the guest interaction and a genuine desire to see every guest leave a V Pizza fan. We are looking for people that are outgoing, positive, and detail oriented.

Responsibilities and Duties

The main functions include, but are not limited to the following:

• Greeting patrons and creating a welcoming environment
• Mastery of our food and bar menus to provide information to customers upon request, including knowledge and recognition of common dietary restrictions
• Taking orders from guests and accurately translating them on our Toast POS
• Making correct change according to POS and taking credit/debit payments with correct input
• Stocking server stations with silverware, dishes, napkins, takeaway boxes, straws, etc.
• Cleaning and refilling table caddies with parmesan, oregano, and red pepper flakes
• Assisting food runners and expo team members to run food at high volume hours
• Communicating with kitchen staff and other FOH team members to ensure orders are true and to standard
• Communicating with management to report any incorrect / incomplete orders, spills or messes in dining area, unsatisfied customers, and any issues that may arise
• Cleaning dirty dishes from tables, including wiping down tables, chairs, and highchairs
• Sweeping and mopping floors
• Taking out trash to go to dumpster
• Setting up and breaking down your station to set up next shift for success

Requirements

Qualifications and Skills

• You must be comfortable talking and interacting with guests, we treat every guest like family!
• While restaurant experience is not required, a basic knowledge of cash handling and customer service is preferred
• Must be 18 years of age or older
• Ability to handle high-stress and fast paced environments