Retail Sales Specialist

Join our team at Cole Haan as a Retail Sales Specialist, where you'll play a key role in driving our sales and profitability targets while ensuring a memorable shopping experience for our customers. You'll be instrumental in executing our selling and service culture.

• Achieve Financial Success:
  Drive personal sales and meet key performance indicators while supporting management in store activities that promote profitability.
• Foster a Collaborative Team Environment:
  Create an uplifting atmosphere and demonstrate your commitment as a valued Cole Haan employee.
• Cultivate Extraordinary Customer Service:
  Deliver exceptional service to customers and uphold visual merchandising standards that align with company expectations.
• Ensure Operational Excellence:
  Adhere to operational guidelines concerning loss prevention, health, and safety; follow Cole Haan policies for consistent store operations.

As a proud Equal Opportunity Employer, Cole Haan values diversity and inclusion in our workforce and is dedicated to equal opportunity for all individuals, regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other job‑related factors.

• Applicants must be at least 16 years old.
• A flexible schedule is required to accommodate retail hours, including evenings, weekends, and varying shifts.
• Contribute to a positive workplace through effective communication and teamwork with both coworkers and management.
• Strong verbal and written communication skills in English are essential.
• Ability to manage multiple tasks in a dynamic retail environment.
• Work collaboratively in a team-oriented setting and provide outstanding customer service.
• Proficient in using computer systems, including POS and Microsoft Office; strong mathematical and phone skills are important.
• Physical demands include twisting, bending, squatting, reaching, climbing ladders, and standing for long periods, with frequent use of arms.
• Capable of lifting, pushing, and pulling up to 25 pounds regularly and up to 50 pounds occasionally.