Maintenance Technician ( St. Augustine

Role

The Maintenance Technician is an important position on the Stayable team. A remarkable Maintenance Technician is both proactive and responsive to ensure guests receive functioning, safe, and clean accommodations at all times. They bring knowledge and experience from various trades and are exceptional at troubleshooting persistent and one-off problems.

The hourly wage starts at $20 per hour and may occasionally allow for overtime. Maintenance Technicians have multiple opportunities for bonuses. The hourly wage will be adjusted based on experience, cost of living, and contribution to the property’s success.

Stayable strives to offer fair, equitable, and competitive compensation to all team members. All team members shall be considered equally without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Maintenance Technicians are generally responsible for performing preventative maintenance, responding to service calls, and taking on larger projects as needed. Below is a summary of primary responsibilities.

• Respond promptly to emergencies with a sense of urgency.
• Log before and after photos in the cloud/mobile ticketing system.
• Assist colleagues with heavy lifts and other team tasks.
• Repair drywall, texture, paint, and basic carpentry items.
• Install and remove appliances, TVs, and IT equipment.
• Make standard repairs to plumbing, electrical, and HVAC systems.
• Troubleshoot and repair malfunctions in standard hotel equipment and systems.

• Follow checklists and assignments to maintain and improve rooms and public spaces.
• Maintain the exterior of the building if not serviced by a contractor.
• Inspect rooms for unsafe or unsanitary conditions.
• Perform security tasks as needed to identify and address safety issues.
• Install and remove flooring, cabinetry, lighting and plumbing fixtures, smoke detectors, and furniture.
• Clean and service PTAC units.
• Replace batteries in door locks, smoke detectors, and IoT devices.
• Work outdoors for extended periods throughout the year on landscaping, fencing, parking lot, doors and windows, roofing, and other repairs and improvements.

• Bring your own hand tools and reliable transportation.
• Proactively address safety and property condition issues immediately when identified.
• Work effectively in occupied and vacant rooms.
• Keep maintenance shop and punch cart clean and tidy.
• Ensure rooms and public spaces are in good repair, including walls, flooring, and FF&E.

• Maintain exceptional customer service when interacting with guests.
• Notify Property Manager of any safety concerns or any violations of policy.
• Implement new objectives and procedures.
• Contribute to incident reports as needed.
• Assist with maintaining an accurate inventory of maintenance supplies.
• Possess a certification in one or more trades with ambitions for continued growth.
• Execute all policies and procedures with fidelity.
• Report issues immediately to discuss and solve them quickly.

• Address guest service calls promptly and efficiently with little to no supervision.
• Complete assigned tasks within the allotted time and communicate effectively if unable to meet the expected time and quality standards.
• Maintain a safe and clean workspace with minimal interruption to guests and team.
• Raise issues or concerns about safety, cleanliness, or property damage immediately when recognized.

• Refer people for employment that live our values and contribute to our culture.
• Maintain positive professional relationships with colleagues.
• Maintain strong attendance and time punch compliance.
• Align with supervisor by executing meeting cadence with fidelity.

• 8:00 AM - 4:30 PM
• 5 days a week
• Must be available for on-call emergencies at night and on weekends.

Traits of a successful Maintenance Technician:

• Team-oriented – understands that we can achieve our objectives by collaborating with a team of A-players.
• Resilient – meets challenges with patience and persistence and does not give up until the job is done to the best of their ability.
• Creative – draws from knowledge and experience to implement the best solution for each problem they face.
• Coachable – has an open and thirsty mind to constantly grow through feedback from teammates, guests, and other stakeholders.
• Disciplined – executes the responsibilities of the position consistently and with fidelity.
• Reliable – shows up for work with enthusiasm and is always eager to lend a hand.
• Attentive to details – performs each task with a critical eye toward safety, cleanliness, and efficiency to deliver the best product at the lowest cost.
• Self-starter – possesses a fundamental understanding of what is required for a smooth and successful operation and takes initiative without direction.
• Dedicated – motivated by a love for the team, culture, and property.