Housing Navigator | Community Health Improvement

Overview

UF Health St. Johns serves as the lead agency for the St. Johns County Continuum of Care, overseeing the homelessness response system. The Housing Navigator will be a liaison connecting individuals and families experiencing homelessness to housing assistance. They collaborate with case managers and service providers to address barriers to housing and income stability and help clients achieve permanent housing and financial independence.

• Connect individuals and families with housing options by leveraging the CoC’s Coordinated Entry process and collaborating with case managers and service providers.
• Work with landlords to educate them on their rights and responsibilities and the processes for working with grant‑funded housing programs.
• Collaborate with case managers to ensure clients’ preferences, needs, and goals are central to the housing search process; provide support through the housing search and securing appropriate properties.
• Help clients access additional resources to increase income and achieve self‑sufficiency once housing is secured.
• Build and maintain relationships with local landlords and employers to create housing and employment opportunities for clients.
• Educate employers on the benefits of hiring individuals with barriers to employment and assist clients in preparing for job opportunities through resume building and mock interviews.
• Coordinate meetings, events, and activities that promote collaboration between case managers, service providers, and landlords to ensure effective housing placements and increased housing opportunities.
• Coordinate meetings and host job fairs to assist clients in securing employment.
• Continuously monitor and update an informed roster of affordable housing properties; maintain an up‑to‑date list of all available units in the area.

• Bachelor’s degree in social work, human services, or related area of study.
• At least 2 years of experience working with vulnerable populations.
• Excellent verbal and written communication skills to work with diverse stakeholders, including landlords, employers, and people experiencing homelessness.
• Ability to work independently as a member of an impact team.
• Ability to prioritize and manage time effectively.
• Ability to develop positive interpersonal and working relationships.
• Demonstrates a solution‑focused mindset, encouraging progress and maintaining a positive outlook in challenging situations.

Level 2 DCF background check required upon hire.