Residential Program Director

Program Director – Residential Behavioral Health Lead. Inspire. Change Lives.

St. Augustine Youth Services (SAYS) is seeking an experienced Program Director to lead our residential behavioral health program serving children and adolescents. This leadership position is responsible for the daily operation of our residential treatment program, ensuring exceptional care for youth while maintaining compliance with Medicaid, Florida regulations, and CARF accreditation standards.

If you are passionate about making a difference, developing staff, and leading a high-performing clinical team, we encourage you to apply.

What You'll DoAs the Program Director, you will provide leadership, oversight, and clinical support for our residential treatment program by:

Supervising Residential Supervisors, Behavioral Health Technicians, House Parents, and Awake Staff Ensuring quality services that meet Medicaid, CARF, and state regulatory requirements

Managing program quality assurance activities and reviewing incident reports

Serving in the on-call rotation and responding to program needs as necessary

Providing clinical services, including individual, group, and family therapy when needed

Completing residential admissions, assessments, and coordinating referrals

Assisting with discharge planning and transition services

Participating in multidisciplinary treatment team meetings, staffing, and Independent Living planning

Maintaining accurate documentation, treatment records, and required reports

Developing and overseeing residential behavior management systems and point programs

Maintaining program calendars for activities, appointments, and treatment events

Providing crisis intervention in residential, school, or community settings

Coaching, mentoring, and developing direct care staff

Participating in community outreach, partnership development, and fundraising initiatives

Ensuring all incidents are properly reported internally and through required reporting systems

Qualifications Required Master 's Degree in Social Work, Counseling, Psychology, Marriage & Family Therapy, or a related behavioral health field

Minimum of two (2) years of experience working with children or adolescents

Experience supervising clinical or residential staff

Valid Florida driver's license with an acceptable driving record

Ability to successfully pass Level II Background Screening and meet Affidavit of Good Moral Character requirements

Preferred

Residential treatment experience

Medicaid documentation experienceCARF accreditation experience

Florida child welfare or behavioral health experience

Crisis intervention and trauma-informed care experience

What Makes You Successful We're looking for someone who:

Leads with integrity, professionalism, and compassion

Builds positive relationships with youth, families, staff, and community partners

Thrives in a fast-paced residential treatment environment

Communicates effectively both verbally and in writing

Coaches and develops employees through mentorship and accountability

Creates a structured, therapeutic, home-like environment for youth

Demonstrates excellent organizational, documentation, and problem-solving skills

Works collaboratively with multidisciplinary treatment teams

Schedule

Full-time (40+ hours/week)
Evening availability required

Weekend work as needed

Participation in an on-call rotation

Why Join SAYS?ustine Youth Services, you'll join a mission-driven organization dedicated to providing hope, healing, and stability for children facing significant life challenges. Our leadership team values collaboration, professional development, and creating an environment where both employees and youth can thrive.

If you're looking for an opportunity to make a lasting impact while leading a dedicated team of professionals, we'd love to hear from you.

Apply today and help change the lives of Florida's youth.

Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website.

This site was implemented under the directive of House Bill 531 (2025).
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