Police Records Assistant - Part-Time

Value Proposition

Through our work rles, we shape a community while bringing meaning and purpose to our own life. At the heart of our work is service to others, ensuring the health, safety, and connection of those who live, work, and visit St. Charles. Our important work is recognized through above‑market compensation and a rich benefit package.

The St. Charles Police Department seeks to hire a competent, dedicated, customer service focused assistant to staff the Police Records front desk. This part‑time position is scheduled Monday – Friday 4:30 pm – 9:30 pm, totaling 25 hours per week.

• Welcome citizens and visitors by greeting them in person or by telephone, and answer or refer their inquiries appropriately.
• Receive citizen complaints and take appropriate action to initiate an efficient response, including handling after‑hours non‑911 emergency callouts for City staff.
• Utilize written procedures and department computer systems to make inquiries, perform miscellaneous clerical functions, and assist the public, officers, and other law enforcement agencies.
• Accept various cash payments and issue receipts with accuracy.
• Monitor department surveillance, intercom, and security system.
• Collaborate to cover other shifts when needed to provide office coverage.

• High school diploma or equivalent.
• One year of receptionist or administrative experience; prior police experience is a plus.
• Fluency in Spanish is a plus.
• Ability to communicate effectively, tactfully, and maintain composure in stressful situations.
• Proficiency operating a variety of computer systems, software programs, and applications for data entry.
• LEADS (Law Enforcement Automated Data System) authorization, or must obtain within six months.
• Must perform duties with initiative, good judgment and resourcefulness.
• If selected, must successfully complete a background investigation, including fingerprinting and drug screening.

Starting pay is $29.26 per hour. This part‑time position is pension qualified with the Illinois Municipal Retirement Fund (IMRF) and eligible for the 457 deferred compensation plan and paid holidays. Part‑time employees are not eligible for health insurance.

The City of St. Charles is an Equal Opportunity Employer.