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Account Associate - State Farm Agent Team Member

Job in St. Charles, Saint Charles, Kane County, Illinois, 60174, USA
Listing for: Billnelsonagency
Full Time position
Listed on 2026-06-04
Job specializations:
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: St. Charles

Account Associate - State Farm Agent Team Member

Full Time in St. Charles, IL

Benefits
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
About our Agency

Our agency has been proudly serving the St. Charles, IL community since 1997. I’m a graduate of the University of Wisconsin–Madison, and together with my incredible team of 6, we bring more than 85 years of combined insurance experience to the table. Community involvement is a core part of who we are. We proudly support local nonprofits that provide shelter, food, and health care, including Northern Illinois Food Bank, Lazarus House, Tri City Family Services, and Random Acts Matter.

We also actively support local schools and youth organizations. We offer a Simple IRA and health benefits to our team and foster a collaborative, supportive culture where each person’s contributions matter. If you’re looking for a workplace where you can grow, feel valued, and make an impact in your community, this could be the right fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Bill Nelson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community.

As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
Qualifications
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation: $50,000.00 - $70,000.00 per year

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Position Requirements
10+ Years work experience
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