Customer Service Rep; West Main

Customer Service Rep (02738) – 1450 West Main Street

• Part‑time
• Job Category:
  Store Customer Service Rep

The following general description applies to all Customer Service Representatives. Please read the detailed information listed below.

• Deal directly with customers by telephone, electronically, or face to face.
• Have a memorized knowledge of the menu.
• Handle and resolve customer inquiries and complaints.
• Smile over the phone and when face to face with all customers.
• Prepare all food products.
• Clean, sweep, and help keep the front of the store clean.

Training – Orientation and training provided on the job.

Communication Skills – Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person on our touch‑screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills – Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

We are looking for people who are:

• Clean cut and personable
• Outgoing and energetic
• Dependable, reliable, and punctual
• Prompt and responsible
• Quick learner and self‑motivated

Starting pay rate is $15 per hour.

All information will be kept confidential according to EEO guidelines.