Customer Service Representative; Hybrid

Pay rate: $15.00 to $17.00 per hour + performance-based incentives

Setup: Hybrid | 3 days onsite and 2 days remote

Employment type: Direct Hire

Location: St. Charles, IL 60174

Schedule: Day shift

Corpay is currently looking to hire a Relocation Search Specialist within our ALE Solutions division. This position falls under our lodging line of business and is located in St. Charles, IL. In this role, you will provide support to the Relocation Specialist team during the search process by increasing the efficiency of providing potential property options to the insurance adjuster. You will report directly to the Relocation Assistant Manager.

As a Relocation Search Specialist, you will be expected to work in an office/hybrid environment. Corpay will set you up for success by providing:

• Assigned workspace in location office set up
• Formal, hands-on training

The responsibilities of the role will include:

• Using a shared database to secure housing options for customers.
• Maintaining monthly tracking spreadsheets.
• Assessing the needs of policyholders to help facilitate efficient search practices.
• Utilizing online search engines and tools to assist with the search process.
• Contacting potential property owners and negotiating short-term leases.
• Obtaining accurate details of potential property options for insurance carrier consideration.
• Updating shared database to track progress daily.
• Communicating detailed and accurate property information to teammates.
• Facilitating communication between parties involved in the property sourcing process.

• High school diploma or equivalent preferred
• 2+ years of job related experience preferred
• Computer proficiency in Microsoft Office Excel, Word, and Outlook
• Excellent verbal & written communication skills, be very organized, have strong problem-solving skills, ability to multi task, and be a team player
• Attention to detail and accuracy are critical skills for this position
• Exhibits strong business acumen and sound judgement
• Able to establish and maintain healthy working relationships among team members in the course of work
• Ability to assist coworkers with tasks
• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacations, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes