Fleet Maintenance Operations Manager

Ops Manager – Operations Manager oversees operations and personnel at the Ryder shop location, ensuring business objectives, labor requirements, quality, safety, and financial targets are met.

Shop Location
:
St. Charles, IL

Shift
:
Monday – Friday, 1st shift

Bonus Eligible

Essential Functions

• Operations Management:
  Optimize labor and shift patterns, manage vehicle planning and scheduling, track productivity, oversee APS execution.
• Labor Management:
  Manage personnel training, performance management, technical training plan, recruiting, hiring, onboarding, payroll, succession planning.
• Customer Management:
  Maintain customer relationships, issue resolution, satisfaction and retention, vehicle uptime, and communication protocol.
• Asset Management:
  Maintain shop appearance, 6S standards, tooling, vehicle specifications, parts inventory, and vendor coordination.
• Quality Management:
  Conduct inspections, root cause analysis, corrective actions, compliance with quality metrics, safety, and regulatory requirements.
• Financial Management:
  Achieve net maintenance cost per unit targets, manage budget & P&L, vendor sourcing, invoice reconciliation, warranty recovery, data integrity.

Additional Responsibilities

• Perform other duties as assigned.

Skills And Abilities

• Professional representation of Ryder and customer interaction.
• Understanding of labor, financial, operating, quality, safety, and asset processes.
• Strong personal accountability and results orientation.
• Effective verbal and written communication.
• Basic computer and Microsoft Office proficiency.
• Reporting system usage for data analysis (preferred).
• Intermediate Microsoft Word and Excel (preferred).
• Fleet management software (preferred).
• Maintenance and technical shop experience (preferred).

Qualifications

• High School diploma/GED required.
• Associate’s degree preferred.
• Bachelor’s degree preferred.
• Two (2) years or more experience in an operations environment or proven success in a Ryder role.
• 0 to 1 year supervisory experience required.

Travel
: 1‑10%

Safety Sensitive
:
Non‑Regulated Tech

DOT Regulated
:
No

Job Category
:
Maintenance

Compensation Information

• Pay Type:
  
  Salaried
• Minimum Pay Range: $74,000
• Maximum Pay Range: $74,000

Benefits Information

• Health, prescription, dental, vision, life and disability insurance.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• 401(k) retirement savings with employer match.

Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or disability status.