Administrative Assistant

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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking an Administrative Assistant to support our leadership team by performing a variety of administrative and clerical tasks. This role offers many learning and advancement opportunities.

The ideal candidate should have excellent English skills, be highly organized, reliable, detail-oriented, and have a strong work ethic. Prior experience is preferred but not required. To apply, complete our full application on the company careers page, including screening questions and a pre-employment test.

• Perform administrative duties
• Answer emails and phone calls
• Support scheduling by booking appointments and avoiding conflicts
• Create content for social media channels
• Prepare presentations as instructed
• Make travel arrangements
• Maintain professional communication via phone, email, and mail
• Anticipate the needs of others to ensure seamless support
• Handle sensitive information confidentially

We encourage motivated, confident applicants. Ideal candidates are dedicated and highly motivated.

• 1 year of experience preferred
• High School Diploma or equivalent
• Excellent time management and multi-tasking skills
• Strong attention to detail
• Organizational and planning skills
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• High-speed internet connection (20
  
  Mbps+)
• Typing speed of 20+ WPM

We offer competitive pay, benefits, and incentives, including PTO, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a fun work environment. Specific benefits may vary by location.

This is a sedentary office role requiring sitting/standing for long periods, operating office equipment, and occasional physical tasks up to 40 pounds.

• Must be authorized to work in the job location
• Willing to undergo background checks and drug screening

We embrace diversity and are committed to a discrimination-free workplace, providing reasonable accommodations as required by law.

MCI is a leading provider of business process outsourcing, contact center, and IT services, recognized for rapid growth and innovation. We operate multiple facilities across North America, South Africa, and the Philippines, employing over 10,000 professionals.

This description provides a general overview; additional duties may be assigned. The employer reserves the right to revise this description at any time. Employment is at-will.

• Seniority Level: Entry Level
• Employment Type:
  
  Full-time
• Job Function:
  Administrative
• Industries: IT Services and Consulting