Medical Office Receptionist

Location: St. Charles

Medical Office Receptionist# Medical Office Receptionist Flory Center C - Lees Summit, MO 64086## Overview Position Type Full Time Job Shift1st Shift Education Level High School or GEDTravel Percentage Up to 25%## Description
** Make a Difference as a
* Medical Office Receptionist
* with Re Discover
** Join ReDiscover’s
** Adult and Family Services
** Department and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.
** Why ReDiscover?
*** 700+ dedicated professionals
* Over five decades of community impact
* A culture grounded in compassion, collaboration, and growth
** About the Adult and Family Services Program
** The Adult and Family Services (AFS) Therapy Program is ReDiscover’s outpatient therapy department, offering clinicians the  opportunity to make a meaningful difference in the lives of individuals and families across the community. Our team supports  clients of all ages, backgrounds, and needs — including those who may have struggled to access care elsewhere. Working in  AFS means being part of a collaborative, mission-driven environment where clinicians can apply their skills in diverse ways,  continue growing professionally, and see the lasting impact of their work every day
** What You'll Do
*** Greet members, vendors, couriers, job applicants and other visitors in a consistent, professional and friendly manner adhering to proper security protocol and logging activity.
* Answer phone calls in a timely and welcoming manner and courteously directs the call to the appropriate personnel or program.
* Abide by all HIPPA laws and maintains confidentiality for all clients and medical records.
* Ensure the headquarters lobby is constantly staffed during agreed business hours and maintained in a neat and orderly fashion.
* Manage schedules accurately for new appointments, check ins, and follow ups.
* Verify insurance, personal information and account balances. Collects fees when required.
* Ensure that new charts are ready for use and packets are prepared for programs.
* Accurately enter information into the EMR (i.e.: financial information, assessment forms, billing, etc.).
** Requirements of the Position:
*** Availability to work a full-time schedule (40-hours a week), Monday to Friday - 8:00am to 5:00pm
* High school diploma or GED
* One to Two years of progressively responsible experience.
* Previous experience handling large volume of incoming calls as a receptionist preferred.
* Must possess strong customer service skills.
* Ability to handle multiple tasks/priorities.
* Strong written, oral and interpersonal communication skills.
* Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.
** Grow With Us
** We’re committed to your professional development and will support your growth as a Receptionist through training, collaboration, and meaningful work.
** Ready to join a team that’s passionate about people? Apply today and help make wellness accessible for all.*
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