Physician Liaison

• Build and maintain positive, professional relationships with referring providers and their staff to support coordinated patient care
• Conduct outreach through peer-to-peer interactions, scheduled visits, follow-ups, email communication, and phone calls
• Use Salesforce and One Analytics to assess referral patterns, monitor patient volumes, and support territory planning
• Document outreach activities in Salesforce
• Participate in performance reviews, key metric analysis, and variance reporting
• Identify operational barriers or process issues affecting referral workflows and collaborate on solutions
• Liaise between referring providers and internal teams to support communication and continuity of care coordination
• Support educational events and community-based programs involving clinical staff
• Collect and communicate market insights, emerging trends, and gaps in care access
• Collaborate with leadership, including the One Oncology team, on strategic goals and initiatives
• Participate in special projects and organizational initiatives
• Perform additional responsibilities as assigned

• Bachelor’s Degree and 3–5 years of relevant experience within Oncology or the healthcare industry
• May qualify without a bachelor’s degree with 4+ additional years of relevant experience, equaling 8 years total experience
• Excellent verbal and written communication skills
• Proficiency with CRM and market analytics reporting, preferably Salesforce
• Ability to pull general analytical territory reports using appropriate reporting tools
• Knowledge of Oncology and Non-Oncology Infusion Treatments is a plus
• Experience with marketing and communications
• Strong computer skills in Excel, Word, and Power Point
• Ability to work cooperatively
• Initiative-taking, solution-oriented, and empathic to the patient population
• Comfortable traveling locally 80% of the work week
• Ability to adjust to change

Demonstrates expertise in building relationships with healthcare providers, utilizing Salesforce for analytics and reporting, and understanding Oncology treatments. Strong communication and collaboration skills are essential for supporting patient care coordination and strategic initiatives.

• Salesforce Proficiency
• Oncology Knowledge
• Market Analytics Reporting
• Verbal And Written Communication
• Collaboration Skills

• CRM Proficiency
• Analytical Reporting
• Excel
• Word
• Power Point
• Referral Workflow Analysis
• Performance Review Participation
• Variance Reporting
• Patient Volume Monitoring
• Outreach Documentation

• Initiative-Taking
• Solution-Oriented
• Empathy
• Cooperative Work
• Adaptability

• Oncology
• Healthcare Industry
• Infusion Treatments
• Patient Care Coordination
• Market Insights

• Salesforce
• One Analytics