Customer Service

Join Our Team as a Customer Service Representative at Fast Lane Laundry!

Looking for a role where you can make a difference in your community while working in a friendly and supportive environment? Fast Lane Laundry, your full-service neighborhood laundromat in St. Charles, is searching for a Customer Service Representative to join our team. If you’re passionate about helping people, enjoy a fast‑paced environment, and are ready to be a part of a local business that values quality and convenience, we’d love to hear from you!

• Greeting customers with a warm and friendly attitude.
• Assisting customers with self‑serve laundry machines and answering any questions they may have.
• Managing drop‑off wash, dry, fold, and bag services, ensuring orders are processed efficiently and accurately.
• Coordinating pickup and delivery services to keep everything running smoothly.
• Maintaining a clean and organized workspace to reflect our commitment to quality.
• Addressing customer inquiries and resolving any issues with professionalism and care.

• Excellent communication and interpersonal skills.
• Detail‑oriented and able to multitask in a busy environment.
• A positive attitude and a willingness to learn.
• No prior experience but a readiness to jump in and grow with us.

At Fast Lane Laundry, we pride ourselves on being more than just a laundromat. We’re a neighborhood hub that provides modern, reliable services to make life easier for our customers. When you join our team, you’ll be part of a business that values community, convenience, and exceptional service.

If this sounds like the perfect fit for you, we’d love to hear from you! Join us at Fast Lane Laundry and help us deliver the best laundry experience in St. Charles. Apply today and take the first step toward a rewarding role in customer service!