Customer Service Representative
Job in
St. Charles, Saint Charles, St. Charles County, Missouri, 63301, USA
Listed on 2026-07-14
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
- Provides high levels of customer service through accurate and timely response to customer order placement, credit requests, and other inquiries
- Promotes safety awareness and supports accident prevention
- Supports continuous improvement roadmap for the customer service team
- Ensures orders are processed accurately and timely
- Clarifies order discrepancies
- Manages and resolves customer requests and complaints
- Collaborates across the global organization to meet customer needs
- Maintains key performance indicators
- Requires 2-4 years of experience in customer service
- Experience in a manufacturing environment preferred
- Experience with MS Office Applications required
- Office 2007/10 experience (Word, Excel, Power Point, Access and Project a plus)
- Experience with customer satisfaction surveys a plus
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