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Telecom Support Specialist - Digital Queue Touch

Job in St. Charles, Saint Charles, St. Charles County, Missouri, 63301, USA
Listing for: SummitOne, LLC
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Telecom Support Specialist - Digital Queue & High-Touch
Location: St. Charles

Summit One, LLC seeks a detail-oriented Customer Support Specialist to manage daily client requests in a digital-first environment. You will handle the online ticket queue, troubleshoot account issues, and execute service modifications while occasionally engaging in live phone conversations for complex cases.

You will serve as a bridge between customers and engineering teams, ensuring professional communications and meticulous documentation within our CRM as you deliver a premium, personal

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