Quality & Customer Experience Leader (US
Job in
Saint Charles, St. Charles County, Missouri, 63301, USA
Listed on 2026-08-20
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Sonaca North America is seeking a dynamic Quality Customer Satisfaction Manager to lead the quality experience for our US customers. You will be the primary interface between the organization and key customers regarding quality performance and satisfaction, driving confidence and effective resolution of concerns across sites.
As a cross-functional leader, you will collaborate with Operations, Engineering, Program Management, Supply Chain and Customer Support to strengthen long-term customer
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