Leasing Professional, Customer Service​/HelpDesk

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Leasing Professional to join our team! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO.

At NorthPoint, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:

A selection of comprehensive medical, dental, and vision plans

401k with 100% match up to 6%, immediately vested upon enrollment

Scholarships and paid professional development

$2,000 annual HRA and HSA contribution

Living Generously program with 100% charitable contribution match

Opening and closing the community according to the provided checklist

Walking the tour path and models daily

Answering leasing leads, follow up and responding to resident contacts

Touring and leasing apartments to prospective residents

Maintain an outstanding resident rapport through planning community events, preparing/distributing the newsletter and creating a sense of community

Conduct a thorough and accurate market survey

Assist residents with submitting service requests and handling resident conflict or issues

Assist with weekly leasing reports and providing market survey information to the competitors

Assist in the renewal process to retain existing residents

Perform outreach marketing calls and visits.

Manage social media accounts and post according to the brand guidelines

Walk vacant units, grounds, amenities, and buildings as required

Complete leasing paperwork required for move ins and send applicable professional communication and letters as needed

Participate in local chamber, apartment association or other activities representing North Point

Embed yourself into the community for networking opportunities and vendor partnerships

Contribute time to various charitable activities in order to “Live Generously”

High school diploma, GED or related experience and/ or training

Must have a valid Driver’s License

Willing to work weekends and a varied schedule

Sales and or customer service experience is a plus

Proficient in Microsoft Office, Internet Explorer, Windows operating system and Google applications

The aptitude to read a resident ledger and understand payments and credits

Entrata/Yardi experience is a plus along with familiarity of Blue Moon lease

Ability to work in a team environment and help teammates as necessary

Proficient communication skills both verbal and written

Ability to multi-task and strong organizational skills are required

Excellent attitude, teamwork skills and self-motivated

Able to approach problems both logically and creatively

Confident and knowledgeable when interacting with all team members & outside parties

Able to work collaboratively as a team and independently

Ability to multi-task and strong organizational skills are required

Sensitive to confidential information and matters

Ability to work in a team environment and help teammates as necessary

Must be able to carry/ transport items weighing up to 25 pounds

Continuous walking and standing

Must be able to remain in a stationary position for long periods of time

Must be able to move, bend, squat, stoop, twist, climb stairs and turn to perform day to day
responsibilities

* Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

All shortlisted applicants will be contacted by email from , , , or  - please monitor all of your email folders for messages from those domains!