Admissions Counselor, Traditional Students

Benefits of Being a Lindenwood Employee

• Upon hire, employer-paid tuition benefits for bachelor’s(employee, spouse, and dependent) and master’s degree programs(employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day,Juneteenth, Independence Day, Labor Day, Thanksgiving break(Wednesday – Friday), and winter break (Dec. 23 – Jan.
  1).
• Free lunch Fridays: LU employees are eligible for a free mealon Fridays at the Evans Commons Dining Hall or Spellman Dining Hall;
  Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy .

Job Title: Admissions Counselor, Traditional Students

Division: Enrollment and Marketing

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Director, Traditional Undergraduate Admissions;
Assistant Director, Traditional Undergraduate Admissions

Positions Supervised: N/A

The admissions counselor for traditional students proactivelycontacts and/or responds to inquiries from potential students todiscuss their educational goals and provide information about the benefits of attending Lindenwood University. This positionrecruits, onboards, and supports students from inquiry toenrollment and coordinates with Student Financial Services (SFS),Admissions, and Academic Affairs to ensure a streamlined anduser-friendly process. The admissions counselor also delivers uponthe University’s vision to be the next great learner-centricuniversity by providing unparalleled service delivery.

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than thosespecifically presented in this description.

• Manages recruitment and admissions processes
• Interacts with a high volume of potential students, usingtelephone, text, email, video conferencing, etc.; builds relationships with students in order to help them realizetheirpotential and guide them to an enrollment decision
• Assists in managing day-to-day operation of St. Charles andother University-affiliated offices
• Determines financial aid qualifications and/or awards; createsfinancial award packages for new students in collaboration with Student Financial Services (SFS) and in accordance with the University’s institutional aid policy
• Represents University admissions at school visits, community events, college fairs, and all other recruitment initiatives
• Meets recruitment goals and adheres to departmental policiesfor student outreach
• Meets with prospective students and families to explain programofferings; completes new student paperwork; reviews admissibilitystandards
• Complies with federal, state, institution, and accreditationpolicies and procedures
• Completes routine reports for recruitment, projections,scheduling, and development
• Maintains accurate records and data on applicants and admittedstudents
• Adheres to University policies regarding travel and procurement
• Makes admissions recommendations based on holistic review of academic profile and extracurricular qualifications

• Supports the mission of the University and serves as an ambassadorof the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Serves as a student concierge, listening attentively to students’ needs, providing solutions, and connecting them with appropriate supporting departments

• Evaluates effectiveness of programs, assesses outcomes, and develops improved programming for the University; identifies opportunities for process improvements and shares student feedback with relevant departments
• Communicates and tracks all correspondence with…