Revenue Cycle Instructional Designer

Job Overview

It's more than a career, it's a calling. We’re looking for a Revenue Cycle Instructional Designer to create innovative learning experiences that drive operational excellence. This is a remote, regular job located in Missouri. If you have a passion for instructional design, healthcare systems like Epic, and continuous improvement, this is your chance to shine!

• Conduct training needs assessments to identify skill gaps and tailor solutions that align with business objectives.
• Collaborate with management and subject matter experts to design solutions that meet operational goals.
• Drive adoption during new system implementations and process changes.
• Create engaging learning content and programs to improve Revenue Cycle performance, including leadership development and team‑building initiatives.
• Apply adult learning principles to create impactful experiences and stay ahead of learning trends.
• Monitor learner progress, conduct post‑training evaluations, and continuously refine curricula using best practices and emerging technologies.

• Master’s degree preferred or equivalent combination of education and experience.
• Minimum of 3 years of instructional design, training, or education—preferably within Revenue Cycle or healthcare operations.
• Strong knowledge of adult learning principles.
• Expertise in instructional design and curriculum development.
• Excellent communication skills.
• Ability to manage multiple projects and adapt to evolving priorities.
• Legal residency in MO, IL, OK, or WI.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.