Credit and Collections Clerk III Job Saint Charles area,Missouri USA,Finance & Banking

Location 620 Stetson Avenue,Saint Charles, IL, 60174,United States
Base Pay $22.00 - $28.00 / Hour
Employee Type FT Non-Exempt
Required Degree High school

OSG USA, INC.is a leading manufacturer of taps, endmills, drills, and indexable cutting tools. OSG also serves the fastener industry by offering a complete line of thread rolling, flat, cylindrical, and planetary, rack and trim dies. The company markets its products to numerous industries includingautomotive ,die mold ,aerospace ,energy ,heavy industry anddental .

Position Summary:

The Credit and Collections Clerk
III role is responsible for performing complex credit and collections activities to ensure timely receipt of customer payments and minimize company credit risk. This role performs credit reviews and risk assessments for new customers, reviews existing customer accounts and resolves complex collection issues while maintaining strong customer relationships and compliance with company policies.

Job Functions for a Credit and Collections Clerk III:

Review, analyze, and monitor customer accounts to ensure compliance with credit terms and payment schedules

Contact customers via phone and email to collect on overdue accounts

Perform advanced collection activities including contacting customers, negotiating payment arrangements, and resolving disputed invoices

Evaluate customer creditworthiness by reviewing credit reports, financial statements, and payment history

Recommend adjustments to credit limits, account holds, or escalations for high-risk accounts

Maintain accurate records of collection activities, communications, and account status in the system

Collaborate with sales, customer service, and finance teams to resolve billing discrepancies and customer concerns

Prepare reports on aging accounts, collection effectiveness, and delinquency trends for management review

Ensure compliance with company credit policies and applicable regulations

Collaborate with leadership on bad debt reduction initiatives

Assist in audits by providing necessary invoices ,reports and or receipts

Train and provide guidance for Credit and Collection Clerk I & II

Perform other relevant duties, reports, audits, and projects as assigned

Minimum Qualifications for a Credit and Collections Clerk III:

High School Diploma and/or GED Equivalent

4–6 years of experience in credit and collections/ accounts receivable or related financial clerical work or 4-6 years of OSG customer knowledge with regular customer service and shipping/receiving or inventory experience exposure including the oversight of high account volume and value

Advanced experience with Microsoft Office Suite, especially Excel and Outlook

Strong knowledge of accounting principles, practices, and procedures on manual and automated systems or OSG D-365 knowledge with advanced reporting capabilities

Proficiency in math and an interest in business

Excellent numerical and data entry skills

Analytical, problem-solving, and organizational skills

Honesty, patience, good written and oral communication skills, good people skills, team player

Preferred Qualifications for a Credit and Collections Clerk III:

Associate’s degree in accounting or related field

Experience with ERP software

401K Tax Deferral & Profit-Sharing Plan with full
employer match up to 6%
Comprehensive Premium PPO medical plan, dental and vision coverage
Wellness Program Incentive - earn a discount on your medical premiums
Flexible Savings Account (for medical and dependent care)
Company-paid Employee Basic Life/Dependent Life Insurance
Company paid Short Term and Term Disability Insurance
Up to 15 PTO days in your first year
Up to 3 Flex days each year
10 paid holidays
Employee Assistance Program

Physical Working Demands:

To perform the duties of this job, an individual must…