Admissions Coordinator

Benefits

• Medical, Dental & Vision Insurance
• Paid Time Off (PTO)
• Competitive Compensation

Laurel Meadows Wellness & Rehabilitation is seeking an Admissions Coordinator to support our Admissions Leader with daily operations. This role is ideal for a customer-focused professional who enjoys healthcare marketing, patient interaction, and helping families navigate the admissions process with care and professionalism.

You will play a key role in admissions coordination, internal marketing, tours, room preparation, and census development while ensuring a smooth and welcoming experience for prospective residents and their families.

• Maintain and update admissions guidelines, criteria, policies, and procedures
• Serve as a primary point of contact for walk-in, phone, and electronic inquiries
• Conduct facility tours for prospective residents, families, and referral sources
• Promote programs and services through internal and external marketing efforts
• Complete and manage electronic admissions inquiries, Medicare information, and room rates
• Coordinate with hospitals, nursing staff, and e-discharge systems to gather clinical information
• Verify financial and insurance eligibility prior to admission
• Screen and evaluate prospective residents for admission appropriateness
• Communicate with Social Services, insurance companies, physicians, and referral partners
• Prepare resident rooms and ensure readiness prior to admission
• Meet with families to complete admissions paperwork accurately and on time
• Participate in morning kick‑off meetings and census development initiatives
• Build and maintain strong relationships with referral sources through calls, emails, and visits
• Address and resolve resident and family concerns with professionalism and empathy
• Support private transition day sales and post‑admission follow‑up calls
• Perform additional duties as assigned

• Experience in healthcare services, long‑term care, pharmaceuticals, or related fields preferred
• Knowledge of long‑term care or skilled nursing admissions strongly desired
• Excellent communication and customer service skills
• Professional appearance, demeanor, and communication style
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast‑paced environment

At Laurel Meadows Wellness & Rehabilitation, we are committed to providing compassionate care and a supportive work environment. Our team values professionalism, collaboration, and service excellence—both for our residents and our employees.

Laurel Meadows Wellness & Rehabilitation provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind in accordance with federal, state, and local laws.