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Resolution Specialist

Job in St Charles, Saint Charles, St. Charles County, Missouri, 63301, USA
Listing for: CoxHealth
Contract position
Listed on 2026-03-07
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Contract Resolution Specialist
Location: St Charles

Location

Remote Missouri: 1423 North Jefferson Avenue, Springfield, Missouri, 65802

Department

1722 Cox Health Network

Schedule

Weekly

Hours:

40

Hours:

40

Work Shift:

Day Shift (United States of America)

About Cox Health

Cox Health is a leading healthcare system serving 25 counties across Southwest Missouri and Northern Arkansas. The organization includes six hospitals, five ERs, and over 80 clinics. Cox Health has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare’s Best Places to work five times
  • Named one of America’s Greatest Workplaces by Newsweek
  • Recognized as a Greatest Workplace for Women in both 2023 and 2024
  • Listed as one of the Greatest Workplaces for Diversity in 2024
  • Acknowledged by Forbes as one of the Best Employers for New Grads
  • Ranked among the Best Employers by State for Missouri
  • Healthcare Innovation's Top Companies to Work for in Healthcare in 2025
Benefits
  • Medical, Vision, Dental, Retirement Plan with employer match, and many more!
  • For a comprehensive list of benefits, please :
    Benefits | Cox Health
Job Description

The Contract Resolution Specialist’s primary function is to assist network providers with any contractual issues. The Specialist also acts as a trainer/educator of all Cox Health Network contracts to network providers and their staff.

Responsibilities
  • Assist providers with contract resolution, delivery, and interpretation of policy and procedure changes.
  • Communicate regulatory changes related to the insurance industry.
  • Research new technology with respect to payor medical necessity and coverage.
  • Perform initial and recredentialing on‑site reviews and chart audits.
  • Maintain contacts and provide educational information to the network, tertiary/affiliate PHO networks that impact over 3,000 providers/facilities.
  • Organize, prioritize, and multi‑task to execute projects and day‑to‑day workflow.
Education & Experience

Required

  • High School Diploma or Equivalent
  • 3‑5 years of experience in provider office, healthcare billing, healthcare insurance and/or managed care industry

Preferred

  • Bachelor’s in a related field
  • Previous experience in provider relations and/or physician office management
Skills
  • Ability to understand complex multi‑provider payor contract agreements and determine compliance standards being adhered to.
Licensure/Certification

N/A

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