Banquet Captain | Part-Time | St. Charles Convention Center

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Banquet Captain is responsible for coordinating all aspects of banquet service to ensure exceptional guest experiences and smooth event execution. This role oversees banquet staff activities, collaborates with culinary and event teams, and ensures that all service standards, timelines, and event specifications are met. The Banquet Captain leads pre-event preparations, supports staff during functions, monitors service quality, and ensures proper handling and availability of equipment and supplies.

This position requires strong attention to detail, effective communication, and the ability to adapt to changing event needs while maintaining a high level of professionalism and service excellence.

This role will pay an hourly rate of $24.50 - $25.50.

401(k) savings plan and 401(k) matching.

This position will remain open until December 25, 2026.

The St. Charles Convention Center is the finest full-service convention center in the Greater St. Louis metropolitan area. Containing over 154,000 square feet of flexible meeting space, including 83,000 square feet of exhibit space, the SCCC is the perfect place for events up to 3,000 attendees. Located mere minutes away from St. Louis Lambert International Airport, the St. Charles Convention Center is surrounded by multiple hotels, Historic Main Street, and the Streets of St.

Charles, giving versatility to your commute and experience rles Convention Center.

• Reviews assigned banquet staff functions and banquet menus prior to the scheduled event.
• Conducts pre-banquet meetings with staff to ensure appearance and hygiene standards are being met, assign stations and partners, and review banquet event orders.
• Communicates with the Executive Chef/Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
• Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
• Checks room setup prior to the event and meets with the Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
• Ensures proper handling of all equipment (i.e., china, glassware, silverware, linen, and props) and their proper storage after use.
• Conducts random audits during functions to evaluate food and service. Ensures that food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and upsell opportunities are met.
• Regularly reviews the banquet schedule for changes, the calendar of events, and special events.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

• High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
• Must meet state age requirements for handling alcoholic beverages.
• Strong knowledge of banquet operations, service standards, and event execution.
• Excellent communication and interpersonal skills, with the ability to coordinate effectively with kitchen staff, event coordinators, and service teams.
• Ability to guide and support staff, including conducting pre-shift meetings and assigning responsibilities.
• Detail-oriented with strong organizational and…