Meditech Technical Support Analyst
Job in
Saint Charles, St. Charles County, Missouri, 63301, USA
Listed on 2026-07-01
Listing for:
Omni Inclusive
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, Database Administrator
Job Description & How to Apply Below
Meditech Technical Support Analyst
The Meditech Technical Support Analyst is responsible for providing technical and operational support for Meditech EHR systems, including 6.0, Magic, and Client/Server platforms. The role includes troubleshooting issues related to system performance, end-user connectivity, printing, faxing, interfaces, and server management. The analyst collaborates with clinical, administrative, and IT infrastructure teams to ensure uninterrupted operation of Meditech environments.
Key Responsibilities:
- System Administration & Technical Support
- Provide Level 2 and Level 3 technical support for Meditech 6.0, Magic, and Client/Server systems.
- Monitor and maintain Meditech application servers, database servers, and domain controllers.
- Troubleshoot user access issues, session timeouts, and connection failures.
- Perform system upgrades, patches, and environment refreshes as per Meditech and IT standards.
- Coordinate with Meditech vendor support for issue escalation and resolution.
- Printer & Fax Management
- Server & Infrastructure Support
- Integration & Interfaces
- User & Environment Support
- Documentation & Compliance
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
- 3–7 years of experience supporting Meditech systems (6.0, Magic, or Client/Server).
- Strong knowledge of Meditech background processes, dictionaries, and configuration utilities.
- Experience with printer/fax setup in hospital environments.
- Familiarity with HL7, TCP/IP networking, and Windows Server administration.
- Understanding of SQL, Citrix, and Active Directory a plus.
Preferred
Skills:
- Experience with Meditech modules such as ADM, LAB, PCS, and PHM.
- Familiarity with virtualization (VMware/Hyper-V).
- Knowledge of healthcare data privacy and compliance standards.
- Excellent troubleshooting, documentation, and communication skills.
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