Solutions Engineer III

Solutions Engineer III Job Overview

The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE's primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the "eco-system" that we work in.

Fear not, we do provide training and certification to keep abreast with these critical skills!

The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to the largest Enterprise organizations in North America, in partnership with the Sales Director and Solutions Engineering Team. From our customer(s) perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions.

The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition. We offer a suite of technologies for developing and delivering modern applications. Our solutions bridge the gap between Net Ops and Dev Ops, with multi-cloud application services that span from code to customer.

Sounds interesting? Read on!

What you'll do:

• Articulate the F5 product strategy, messaging and positioning F5's value proposition and solutions for customer business objectives
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – in-person/virtual presentations, white boards etc
• Mentor and educate sales teams on value of F5 solutions and business drivers
• Determine viability of opportunity and map out organizational structure.
• Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
• Consistently provide world-class customer service through the customer life cycle
• Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.

Your Technical Qualifications and Skills (any to many, the more the better!):

• Intelligent load balancing
• Application acceleration
• Application request routing
• Application Security principles/tools (Web Application Firewalls, L7 DoS Solutions, Bot Defense)
• Web serving
• Dynamic content caching
• TLS/ SSL and compression offload
• BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience
• Experience as a Sales Engineer solution selling across a multi-product portfolio
• Experience in traffic management and load-balancing technologies, e.g., F5, Citrix, Riverbed, Kemp, or others
• Knowledge of HTTP, web servers, and web applications
• Knowledge of associated protocols, e.g., TCP/IP, Web Socket, SPDY/HTTP2, SSL, SMTP, POP, DNS, etc.
• Skills in Linux-/UNIX-based systems
• Skills in networking technologies, and Internet security products and services
• Experience with cloud providers (GCP, AWS, Azure, etc.)
• Experience selling and building SaaS solutions
• Microservices architecture, systems, and tools experience/knowledge (K8s, Docker, etc.)
• API development and/or management
• Experience in Dev Ops environment (understand tools, processes, culture)
• Experience working with enterprise customers
• 8+ years of experience is required

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link:  F5 reserves the right to change or terminate any benefit plan without notice.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.

This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for…