Lead Business Analyst

Welcome to Career Opportunities at Lindenwood University.

• Upon hire, employer-paid tuition benefits for bachelor’s(employee, spouse, and dependent) and master’s degree programs(employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day,Juneteenth, Independence Day, Labor Day, Thanksgiving break(Wednesday – Friday), and winter break (Dec. 23 – Jan.
  1).
• Free lunch Fridays: LU employees are eligible for a free mealon Fridays at the Evans Commons Dining Hall or Spellman Dining Hall;
  Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy.

Job Title: Lead Business Analyst

Division: Information Technology

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Director, Project Management Office

Positions Supervised: NA

The lead business analyst serves as a team lead within the Project Management Office (PMO) and plays a critical role in bridging thegap between institutional stakeholders and technology solutions.

This position is responsible for eliciting, analyzing, and documenting complex business requirements; facilitating process improvement initiatives; and leading junior analysts in delivering high-quality business analysis across Information Technology (IT) projects. The lead business analyst partners closely with project managers, IT leadership, and university departments to ensure that technology solutions align with strategic goals, operational needs,and user expectations.

The intent of this job description is to provide a representationof the types of duties and level of responsibility that will be required of positions given this title. This job description shallnot be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

• Leads requirements elicitation sessions including interviews,workshops, surveys, and observation to identify business needs,process gaps, and functional specifications
• Develops and maintains comprehensive requirements documentation including Business Requirements Documents (BRDs), Functional Specifications, use cases, and process flow diagrams
• Conducts thorough gap analyses, feasibility assessments, andcost-benefit analyses to inform solution selection and project scope decisions
• Facilitates process mapping and modeling sessions using standard notation (e.g., Business Process Model and Notation(BPMN)) to document current-state (as-is) and future-state (to-be) workflows
• Defines and manages requirement traceability throughout the project lifecycle, ensuring delivered solutions meet documentedbusiness needs
• Develops acceptance criteria and supports user acceptance testing (UAT) planning, execution, and defect tracking in collaboration with project teams and stakeholders
• Translates complex technical concepts and solution designs intoclear, accessible language for non-technical audiences, includingexecutive stakeholders
• Presents analysis deliverables, findings, and recommendations to project steering committees, IT leadership, and executive stakeholders
• Collaborates with project managers to define project scope,schedule inputs, resource needs, and risk factors related to business analysis work streams
• Manages project change requests and scope change processes by assessing business impact, facilitating approvals, and updatingdocumentation accordingly
• Supports system implementation projects through data migrationplanning, system configuration reviews, and integration validation activities
• Maintains up-to-date knowledge of enterprise systems (e.g.,Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Student Information System (SIS), and Learning Management System (LMS)) and participates in vendor evaluation and selection processes
• Serv…