Quality Technical Supervisor

About Craftsmen Industries

Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, Pepsi Co, and Anheuser‑Busch. We pride ourselves on creating our products fully in-house from initial design and engineering to fabrication and the finishing touches of graphics and paint.

Our Craftsmen team includes one subsidiary, Schantz Manufacturing. Schantz focuses on custom manufacturing of concession trailers for the fair and festival industry.

Guided by our values, we BUILD by helping bring ideas to life in a dynamic and collaborative environment and we're looking for talented individuals to grow with us!

• Competitive compensation
• Career development opportunities
• Benefits including but not limited to medical, dental, and vision
• 401(k) match and much more!

The Quality Technical Supervisor oversees the organization's manufacturing and engineering processes, ensuring the proper use of tools, materials, and procedures. This role works closely with the Quality team to develop, implement, and maintain standards for manufactured products across all Craftsmen business verticals, ensuring compliance with ISO 9001 and AS9100 standards.

This work environment is dynamic and versatile in nature. This role requires a high level of adaptability, as daily tasks and priorities may shift based on the evolving needs of the day. The ability to pivot and manage changing responsibilities is essential to success in this position.

• Promote and maintain a safe work environment by adhering to OSHA standards, company safety policies, and proper use of PPE, while proactively identifying and addressing potential hazards.
• Ensure proper training and adherence to safety and quality protocols across all business units.
• Develop, implement, and maintain quality standards and procedures for manufacturing and assembly processes in compliance with ISO
  9001 and AS9100.
• Supervise and mentor Quality Inspectors, providing guidance on inspections, testing, and compliance activities.
• Work with department leadership and production staff to implement quality measures, ensuring Standard Operating Procedures (SOPs) are in place and training mechanisms are effective.
• Teach, coach, and instruct personnel across various departments to reinforce quality standards and best practices.
• Inspect material, equipment, processes, and products to ensure that customer requirements are met.
• Collaborate with engineering, production, and operations teams to resolve quality issues and implement corrective actions.
• Lead internal audits and assist in external audits to ensure ISO 9001 and AS9100 compliance.
• Maintain accurate documentation of inspections, quality reports, and compliance activities.
• Identify opportunities for process improvement to increase efficiency, product quality, and customer satisfaction.

• High school diploma with a minimum of 3+ years conducting quality inspections in industrial manufacturing, construction, or a related environment.
• 2+ years of supervisory experience.
• Strong analytical, critical thinking, and problem-solving skills to address production and quality issues as they arise.
• Demonstrated strong ethics, integrity, and interpersonal skills.
• Mechanical and equipment troubleshooting experience; ability to use a wide range of mechanical measuring devices, ideally with familiarity in electrical measurement and validation tools.
• Experience leading, motivating, and inspiring teams to embrace a quality‑focused culture.
• Strong math skills with the ability to perform statistical analysis and technical calculations.
• Willingness to offer solutions and ideas to upper management that can improve company profitability and quality.
• Experience working directly with customers to help resolve issues both onsite and at offsite locations.
• Able to adjust work schedules, prioritize and reassign tasks, and modify production methods as needed, with availability to respond to customer and…